Where does Coastal Tide Ship:

  • Street addresses, P.O. Boxes (please check box during checkout) and Military APO/FPO address

  • All 50 states including the District of Columbia (excluding all US Territories)


Items should be returned new, unused and with the garment tags still attached. We only accept returns for products purchased through the Coastal Tide website or app. Any personalized, monogrammed, altered or customized product is not eligible for return or exchange. Original shipping charges are not eligible for refund on orders that were shipped correctly.

Online Store Purchases:

Proof of purchase can be established with a receipt or if we can find your transaction in your Coastal Tide account.

Full-price items with proof of purchase:

  • Within 14 days of purchase: Full refund or merchandise credit

  • After 14 days of purchase: Merchandise credit of purchase value

Final Sale Items:

All Clearance or Final Sale Items are not eligible for return, exchange, refund or credit.

Purchase Information:

When returning your item(s), providing your receipt or order number helps us to locate your purchase. If you return your items without a receipt, we will need additional information to help you with your return. Please note this may add additional time for us to process your return.